WEbinar

Supercharge Customer Support with GenAI: Building a RAG-Powered Chatbot using dbt Labs and Fivetran

November 4, 2025

9:00 AM - 10:30 AM PT

Virtual

Speakers

David Hrncir

Lead Partner Sales Engineer
,
Fivetran

Luis Leon

Partner Solution Architect
,
dbt Labs
Presented by
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Webinar Details

Join Fivetran and dbt Labs for a hands-on exploration into how to build a Generative AI-powered customer support chatbot using Retrieval-Augmented Generation (RAG) — powered by clean, governed data from your modern data stack and orchestrated through agentic workflows that drive autonomous, multi-step reasoning.

In this session, you'll learn how to seamlessly combine:

  • Fivetran for automated data pipelines to centralize customer support and knowledge base data.
  • dbt Platform for transforming raw data into structured, trusted knowledge that enhances RAG performance.
  • Your preferred cloud storage and retrieval layer to enable scalable AI infrastructure and document access — on whatever platform you use.
KEY INSIGHTS + TAKEAWAYS:

SPEAKERS

David Hrncir

Lead Partner Sales Engineer
,
Fivetran

Luis Leon

Partner Solution Architect
,
dbt Labs
SPEAKERS

David Hrncir

Lead Partner Sales Engineer
,
Fivetran

Luis Leon

Partner Solution Architect
,
dbt Labs
Presented by
Webinar Details

Join Fivetran and dbt Labs for a hands-on exploration into how to build a Generative AI-powered customer support chatbot using Retrieval-Augmented Generation (RAG) — powered by clean, governed data from your modern data stack and orchestrated through agentic workflows that drive autonomous, multi-step reasoning.

In this session, you'll learn how to seamlessly combine:

  • Fivetran for automated data pipelines to centralize customer support and knowledge base data.
  • dbt Platform for transforming raw data into structured, trusted knowledge that enhances RAG performance.
  • Your preferred cloud storage and retrieval layer to enable scalable AI infrastructure and document access — on whatever platform you use.